VN 095/2022
National HR Officer (RecOps)
Manila (Global) Administrative Centre (MAC)
Open to Internal and External Candidates
Job classification
National Officer
Duty station
Manila (Global) Administrative Centre (MAC)
Type of Appointment
Fixed term, one year with possibility of extension
Closing date
Php 1,577,572.00 per annum net of taxes

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.


Under the overall supervision of the Head of Integrated Talent Management, direct supervision of the Head of the (Global) recruitment unit (REC), and in collaboration with Regional Focal points and relevant units at Headquarters and the Administrative Centres, the successful candidate will support in the design and establishment of the recruitment monitoring and evaluation framework. The selected candidate is expected to design a systematic approach to continuous improvement though recruitment data collection and analytics, technology enablement and the design of consumer-driven experiences; the National Human Resource Officer will work as a technical lead in providing recruitment monitoring and evaluation guidance to the team and support the Head of Recruitment unit in scaling up the above approach to country offices where required.

Core Functions / Responsibilities
  • Automate quantitative and qualitative data collection and extraction from various sources to build dashboards that enable insights on REC’s performance and help identify opportunities for improvement.
  • Participate in continuous process analysis, technology review and optimization to meet business requirements, drive adoption and usability.
  • Participate actively in building and optimizing processes to ensure efficiencies in speed, cost, quality and experience across a wide variety of recruiting activities, document Standard Operating Procedures.
  • Conduct post-facto reviews of hiring processes on a sampling basis with the aim of identifying bottlenecks, process pinpoints, transparency and fairness issues and draft recommendations.
  • Oversee the systematic collection and analysis of data pertaining to stakeholders’ experience (candidates, selection panels, hiring managers, HR focal points, etc.) and assist the Head of REC in designing consumer-driven experiences that ensure an easy and enjoyable engagement with recruiting processes and technology.
  • Support knowledge sharing on the portfolio managed within the team and across team (including hiring offices).
  • In collaboration with the Human resource officer, develop training materials to level up REC teams and key stakeholders with the aim of enhancing their understanding of processes and their ability to use existing technologies.
  • Scan competitors and the market for new ideas and assist the Head of REC in moving policy boundaries towards a continuously agile global recruitment and selection framework.
  • In coordination with the head of Recruitment Unit, drive talent attraction projects to support broader strategic initiatives.
  • Lead specific projects and perform such other duties as assigned.
  • Master’s degree in Social Sciences, Economics, Statistics, Human Resources, Business Administration, Industrial and Organizational Psychology, or a related field from an accredited academic institution with two years of relevant experience.
  • University degree in the above fields from an accredited academic institution with four years of relevant professional experience.
  • Working experience in fast-paced environments is required;
  • Familiarity with user experience design methodologies
  • Familiarity with process mapping and design thinking methodologies
  • Demonstrated experience on the analysis of business processes pertaining to talent acquisition, talent management, staff development, performance management is highly desirable.
  • Proven experience in data management, analysis and reporting; experience using Relational Database Management Systems is highly desirable.
  • Experience in designing and implementing monitoring and evaluation systems and tools.
  • Experience in supporting roles in a global shared service center or multi-countries operations supervising a team is desirable.
  • Familiarity with Oracle Recruiting is desirable.
  • Excellent analytical thinking and ability to interpret data to deduce solutions for decision making.
  • Ability to design story telling visuals; hands-on ability in the use Visio.
  • Ability to design and implement innovative HR projects within a fast paced, evolving, and wide organizational setting.
  • Demonstrated ability to identify issues, proactively formulate advice and analysis, draw conclusions and recommendations on a wide range of HR-related matters
  • Ability to exercise the highest level of discretion and tact;
  • Excellent client orientation, and interpersonal and organizational skills;
  • Excellent ability in building and nurturing networks;
  • High degree of computer literacy is required; good knowledge of MS Office suite, SAP, Success Factor or other applicant tracking system.

For this position, fluency in English is required. Knowledge of a second official UN language is desirable.

Inclusion & respect for diversity
  • Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.
  • Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.
  • Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.
  • Challenges prejudice, biases and intolerance in the workplace.
Integrity & transparency
  • Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.
  • Delivers on commitments; manages the organization’s resources reliably and sustainably.
  • Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.
  • Maintains impartiality and takes prompt action in cases of unprofessional or unethical behaviour.
  • Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.
  • Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.
  • Seeks to raise professional standards in self and others through daily work and activities.
  • Adapts quickly to change and is decisive and versatile in face of uncertainty.
  • Shows self-control and persistence when faced with difficult problems, and remains calm in stressful situations.
  • Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
Core Competencies
  • Demonstrates individual responsibility for defining and delivering on the Organization’s priorities.
  • Delegates authority to match responsibilities, and holds staff accountable for agreed-upon commitments.
  • Consistently assumes responsibility for Divisional or Departmental actions by explaining successes, failures, and proposing remedial actions.
  • Invests significant time in creating a culture of accountability and responsibility by using experience and advice to guide others.
  • Clearly and simply communicates the IOM mandate and seeks opportunities to represent the organization externally to promote its mandate.
  • Communicates confidently, commands attention and respect when speaking, and projects credibility.
  • Influences others and negotiates effectively through a persuasive, flexible approach.
  • Keeps staff informed of decisions and directives of senior management and communicates them in a manner that ensures understanding and acceptance.
Managing and sharing knowledge
  • Promotes the development and use of organization-wide knowledge sharing systems that capture all relevant information from sources inside and outside of the Organization.
  • Leads in defining and prioritizing the Organization’s knowledge needs.
  • Establishes and fosters a culture that encourages change, innovation and continuous learning.
  • Encourages and supports others to be innovative and actively generates new perspectives on own and team’s work.
  • Advocates for collaboration across the Organization and creates collaborative systems and integrated processes to achieve Organizational goals.
  • Builds consensus for task purpose and direction with colleagues at all levels.
  • Monitors and evaluates the effectiveness of partnerships and takes action to enhance their effectiveness.
  • Identifies and breaks down barriers to cooperation within teams, and between teams, units, sections, divisions, and organizations.
Delivering results
  • Challenges self and team to deliver high quality results, in line with Organizational goals.
  • Leads and facilitates work planning, alerting those involved of potential obstacles and helping to identify suitable alternative options as needed.
  • Persuades management to undertake new projects and services that benefit internal and external clients; uses performance standards to monitor projects.
  • Tailors organizational targets to meet changing demands in the external environment.
Managerial Competencies
  • Proactively develops strategies to accomplish objectives and empowers others to translate vision into results.
  • Provides clear vision, direction and purpose and charts a clear course to achievement.
  • Does not accept the status quo; drives for improvement and change, inspiring others to embrace it.
  • Builds positive influence across the wider organization and strategic relationships with external stakeholders.
Empowering others & building trust
  • Encourages individuals to take initiatives and responsibility for putting new ideas/activities into practice and making them work.
  • Supports teams to succeed, devoting dedicated time to empowering people through coaching and mentoring and sharing expertise/knowledge.
  • Inspires enthusiasm and a positive attitude in people towards their work and contribution to the Organization’s success.
  • Promotes autonomy and empowerment throughout the Organization.
Strategic thinking & vision
  • Always works with an orientation to the future, encouraging others to consider the Organization’s medium and long-term strategy when setting departmental objectives.
  • Steps back from operational issues to focus on a long-term direction for the area of responsibility.
  • Identifies strategic issues and risks that may impede the delivery of the Organization’s strategic objectives and addresses concerns in a timely manner to gain buy-in from stakeholders.
  • Generates and communicates broad and compelling organizational direction inspiring others to pursue that same direction.
How to apply

Interested applicants may send their applications to no later than 9 March 2023. VN Number and Position Title (VN 095/2022 – National HR Officer (RecOps)) should be specified in the SUBJECT field.

IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic.

Only shortlisted candidates will be contacted and an offer will be made following the confirmation of funding


Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.