VN 018/2023
National Human Resources Officer (Position Management)
Manila (Global) Administrative Centre (MAC)
Open to Internal and External Candidates
Job classification
National Officer
Duty station
Manila (Global) Administrative Centre (MAC)
Type of Appointment
Fixed term, one year with possibility of extension
Closing date
Php 1,577,572 per annum net of taxes

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.


Under the direct supervision of the Human Resources Officer (OSU) and the overall supervision of the Chief, MHRO and, in collaboration with Organizational Design Unit (ODU), Integrated Talent Management Unit (ITMU) at Headquarters and the Administrative Centres, the successful candidate will be responsible and accountable for the administrative management of positions, organizational units and similar information  based on the needs and structure of the organization.

The successful candidate will undertake and coordinate various HR related tasks to support the processes in human resources management including, but not limited to, analysis of processes and workflows, determination of business needs, evaluate standards for quality control in HR transactions, training for internal clients and sharing institutional knowledge for global HR operations.

Core Functions / Responsibilities
  1. Oversee the implementation of position management activities in the relevant ERP module in close coordination with DHR in Headquarters in accordance with the organization’s designed structure and in consideration of operational activities worldwide.
  2. Provide recommendations related to position management and coordinate extensively with Regional Offices, ODU, and the Panama Administrative Center (PAC), taking into account staff regulations, rules, instructions, procedures, and best practices.
  3. Monitor the inventory of Post Descriptions (PD) for positions in the Professional Category and General Service in Geneva to ensure it is complete and regularly updated.  Whenever needed, coordinate missing PDs with the relevant units and respond to requests from Auditors, MHRO units, ITMU, Regional Offices, or Country Offices in a timely manner.
  4. Monitor the centralized process of creation and updated of core positions in coordination with ODU and Budget, as well as tenured and limited positions in coordination with Policy Unit and ITMU.
  5. Oversee the administration of the Organizational Management module in the relevant ERP including verifying documentation related to new positions, reclassifications, and transfers to ensure accuracy and timeliness of personnel actions.
  6. Monitor the information in the performance management system, to ensure the reporting lines are aligned with the organizational structure and the information in the relevant ERP module.
  7. Monitor requests for new duty stations as requested by the Country and Regional Offices, to ensure they are aligned with ICSC hardship classification, and the Staff Security measures before they are endorsed for upload into the ERP.
  8. Assess the training needs, priorities and plans to ensure processes related to position management and similar matters are followed correctly in collaboration with MHRO units, ODU in Geneva and PAC, and Staff Development and Learning (SDL) Unit.
  9. Oversee the preparation of reports pertaining to position management, organizational structures and any other information necessary for human resources initiatives and budgeting.
  10. Troubleshoot end-user issues as necessary and perform assigned User Support activities related to the position management in the ERP or any other technological initiatives.
  11. Participate in the preparation of documentation and participate in the development of Standard Operating Procedures (SOPs), guidelines, manuals, process flows, presentations and organizational charts, as required.
  12. Perform other related duties as assigned.
  • Bachelor’s degree in Human Resources, Business Administration, Organizational Management, Psychology or related field with four years of relevant professional experience; or,
  • Master’s degree in above or related field with two years of relevant professional experience.
  • Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook; previous experience in SAP is a distinct advantage;
  • Attention to detail, ability to organize paperwork in a methodical way;
  • Discreet, details and clients-oriented, patient and willingness to learn new things; and,
  • Previous work experience Human Resources Management with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
  • Experience in HR operations, more specifically in organizational management and exposure to UN/IOM HR rules and policies, is an asset.
  • Knowledge of the Microsoft Office Suite.
  • Excellent communications skills, both oral and written.
  • Ability to analyse HR policies and processes.
  • Understanding of the organization, its processes, procedures, rules and regulations.
  • Time management skills.
  • Ability to stay organized while balancing multiple priorities.
  • Ability to analyze information and processes, identify problems and develop effective solutions and strategies.
  • Commitment to providing exceptional service and support to staff members.

For this position, fluency in English is required. Knowledge of a second official UN language is desirable.

Inclusion & respect for diversity
  • Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.
  • Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.
  • Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.
  • Challenges prejudice, biases and intolerance in the workplace.
Integrity & transparency
  • Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.
  • Delivers on commitments; manages the organization’s resources reliably and sustainably.
  • Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.
  • Maintains impartiality and takes prompt action in cases of unprofessional or unethical behaviour.
  • Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.
  • Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.
  • Seeks to raise professional standards in self and others through daily work and activities.
  • Adapts quickly to change and is decisive and versatile in face of uncertainty.
  • Shows self-control and persistence when faced with difficult problems, and remains calm in stressful situations.
  • Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
Core Competencies
  • Demonstrates individual responsibility for defining and delivering on the Organization’s priorities.
  • Delegates authority to match responsibilities, and holds staff accountable for agreed-upon commitments.
  • Consistently assumes responsibility for Divisional or Departmental actions by explaining successes, failures, and proposing remedial actions.
  • Invests significant time in creating a culture of accountability and responsibility by using experience and advice to guide others.
  • Clearly and simply communicates the IOM mandate and seeks opportunities to represent the organization externally to promote its mandate.
  • Communicates confidently, commands attention and respect when speaking, and projects credibility.
  • Influences others and negotiates effectively through a persuasive, flexible approach.
  • Keeps staff informed of decisions and directives of senior management and communicates them in a manner that ensures understanding and acceptance.
Managing and sharing knowledge
  • Promotes the development and use of organization-wide knowledge sharing systems that capture all relevant information from sources inside and outside of the Organization.
  • Leads in defining and prioritizing the Organization’s knowledge needs.
  • Establishes and fosters a culture that encourages change, innovation and continuous learning.
  • Encourages and supports others to be innovative and actively generates new perspectives on own and team’s work.
  • Advocates for collaboration across the Organization and creates collaborative systems and integrated processes to achieve Organizational goals.
  • Builds consensus for task purpose and direction with colleagues at all levels.
  • Monitors and evaluates the effectiveness of partnerships and takes action to enhance their effectiveness.
  • Identifies and breaks down barriers to cooperation within teams, and between teams, units, sections, divisions, and organizations.
Delivering results
  • Challenges self and team to deliver high quality results, in line with Organizational goals.
  • Leads and facilitates work planning, alerting those involved of potential obstacles and helping to identify suitable alternative options as needed.
  • Persuades management to undertake new projects and services that benefit internal and external clients; uses performance standards to monitor projects.
  • Tailors organizational targets to meet changing demands in the external environment.
Managerial Competencies
  • Proactively develops strategies to accomplish objectives and empowers others to translate vision into results.
  • Provides clear vision, direction and purpose and charts a clear course to achievement.
  • Does not accept the status quo; drives for improvement and change, inspiring others to embrace it.
  • Builds positive influence across the wider organization and strategic relationships with external stakeholders.
Empowering others & building trust
  • Encourages individuals to take initiatives and responsibility for putting new ideas/activities into practice and making them work.
  • Supports teams to succeed, devoting dedicated time to empowering people through coaching and mentoring and sharing expertise/knowledge.
  • Inspires enthusiasm and a positive attitude in people towards their work and contribution to the Organization’s success.
  • Promotes autonomy and empowerment throughout the Organization.
Strategic thinking & vision
  • Always works with an orientation to the future, encouraging others to consider the Organization’s medium and long-term strategy when setting departmental objectives.
  • Steps back from operational issues to focus on a long-term direction for the area of responsibility.
  • Identifies strategic issues and risks that may impede the delivery of the Organization’s strategic objectives and addresses concerns in a timely manner to gain buy-in from stakeholders.
  • Generates and communicates broad and compelling organizational direction inspiring others to pursue that same direction.
How to apply

Interested applicants may send their applications to no later than 29 March 2023. VN Number and Position Title (VN 018/2023 – National HR Officer (Position Management)) should be specified in the SUBJECT field.

IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic.

Only shortlisted candidates will be contacted and an offer will be made following the confirmation of funding